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Per 49 CFR 1312, household goods carriers must maintain tariffs, but the tariffs are not filed with the government. An interstate household goods moving company may transport household goods for a fee only if the rates, and related rules and practices, for such transportation or service are contained in a published tariff. (49 CFR 1312.2(a)).
Furthermore, the carrier may not charge or receive a different compensation for the transportation or service than the rate specified in the tariff, whether by returning a part of that rate to a person, giving a person a privilege, allowing the use of a facility that affects the value of that transportation or service, or another device. The carrier shall keep such tariffs available for public inspection upon request. (49 CFR 1312.2(b)). What this means is that a moving company may only charge the customer the rates that are in the tariff, nothing more and nothing less.
The Law Office of David Piotrowski publishes tariffs for interstate household goods moving companies to comply with 49 CFR 1312. Learn more about our tariff publishing service.